From warehouse to final delivery
Tracking is table stakes for shipping today. The skill is using every signal it gives you — to keep buyers informed and turn the bad delivery days into good ones.
Live status in your webshop
The current status of every order shows up right where you and your customers already look — your webshop. And for shops on our web app, the same live status is there too.
Notify customer with updates
The carrier decides which channels to use — app, email or SMS — and when each update goes out. Communicating only the relevant updates, in the format each buyer prefers, is what makes tracking land: where available, app notifications give the best results. On top of that, your webshop or other systems can optionally send branded emails of your own, triggered by the live tracking events.
Turn exceptions into good experiences
Get notified the moment a delivery goes sideways, so your shop can step in — an apologetic message, a coupon code, or whatever recovery flow you run — and turn a bad delivery into a moment that builds loyalty.
From warehouse to final delivery
Tracking is table stakes for shipping today. The skill is using every signal it gives you — to keep buyers informed and turn the bad delivery days into good ones.
Live status in your webshop
The current status of every order shows up right where you and your customers already look — your webshop. And for shops on our web app, the same live status is there too.
Notify customer with updates
The carrier decides which channels to use — app, email or SMS — and when each update goes out. Communicating only the relevant updates, in the format each buyer prefers, is what makes tracking land: where available, app notifications give the best results. On top of that, your webshop or other systems can optionally send branded emails of your own, triggered by the live tracking events.
Turn exceptions into good experiences
Get notified the moment a delivery goes sideways, so your shop can step in — an apologetic message, a coupon code, or whatever recovery flow you run — and turn a bad delivery into a moment that builds loyalty.
Start shipping from inside Shopify today
It’s as simple as installing the app and going through the setup — about five minutes from start to your first label. Prefer to talk it through? If you’d like to discuss your specific needs, we offer a free intro call.