Smart Send
Smart Send Built for Shopify
Delivery options Pickup points & all shipping options Shipping labels Create & print carrier labels in Shopify Returns Self-serve returns with return labels Tracking Tracking events added in real time Pick and pack Scan & pack from phone or tablet Shopify Flow Automate labels and tracking events
PostNord GLS DHL DAO Bring Budbee Burd Bifrost Danske Fragtmænd Xpressen
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AI integration New

Ship by asking — let an AI agent do the work

Hand Smart Send to Claude, ChatGPT or your own agent. It reads the shipment details, finds the right service, books and prints the label, and answers where past parcels are — all through our AI tools and MCP server.

Works with Claude, ChatGPT and your own agents Built on our AI tools and MCP server Your carrier agreements — booked and printed for you
Works with both
One prompt, end to end
AI agent · Smart Send tools
Book the cheapest tracked option for order #10428 and send it to the printer.
Order #10428 read — receiver, weight, contents Cheapest tracked: GLS Pick-up point · 27 kr Booked & sent to the printer
Extract Receiver and contents from pasted text, an order reference or an uploaded file.
Decide The available shipping options for that data — and the best-value match.
Book & print Label booked on your agreement and sent straight to the printer.
Support Look up historical tracking and answer where any past parcel is.
Extract

Turn any input into a shipment

Paste an email or address, give an order reference, or drop in a file — the agent extracts the receiver and contents into a clean, structured shipment, ready to book.

Copy-pasted text, an order reference, or an uploaded file Receiver, address, weight and contents, structured
AI agent
PasteOrder refFile
Send this to our customer: “Mette Sørensen, Nørrebrogade 12, 2200 København, 2 candles, approx 1.4 kg.”
Structured shipment
ReceiverMette Sørensen
AddressNørrebrogade 12, 2200 Kbh
Weight1.4 kg
Contents2 × candle
Decide

The right shipping option, chosen for you

From the extracted data the agent works out which services are actually available — by destination, weight and your rules — and picks the best-value fit, or asks you to confirm.

Only options that can actually be delivered Best-value match, or hand the choice back to you
AI agent3 available
For this parcel and destination, these services are available. I'd pick the best-value match:
GLS · Pick-up pointBest29 kr
PostNord · Home2–3 days45 kr
DAO · Pick-up point1–2 days27 kr
Book & print

Booked and sent to the printer

The agent books the label on your carrier agreement and sends it straight to your printer through the Print Client — no dialog, no copy-paste. The tracking number lands back on the order.

Booked on your own agreement, automatically Printed via the Print Client — no manual dialog
AI agentBooked
GLS · Pick-up pointSS 0641 70449
Sent to the Print Client — no dialog
Support

Answers about any past shipment

Ask where an order is, or what happened to a parcel weeks ago. The agent looks up historical tracking and replies in plain language — an ideal capability for any automated AI support agent.

Historical tracking for any past shipment Plain-language answers, ready for support automation
AI agentHistory
Where is order #10428? Customer is asking.
It was delivered 14 Mar at 14:22, signed by M. Sørensen at the GLS pick-up point.
Picked up13 Mar
In transit14 Mar
Delivered14 Mar
Up and running in 5 minutes

Start shipping from inside Shopify today

It’s as simple as installing the app and going through the setup — about five minutes from start to your first label. Prefer to talk it through? If you’d like to discuss your specific needs, we offer a free intro call.

Available on the Shopify App Store Talk to a human We are ready for a chat
Free to start · no binding period · no card needed